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Frequently asked.

Most questions about visiting AOKLINIK, consultations, pricing, preparation, downtime and payment, answered plainly. If yours isn't here, it will be answered at your consultation.

The authentic AOKLINIK, founded in 2013, is located strictly at 26M, Jalan Masjid Negeri, 11600 Jelutong, Penang. We have no affiliation with any other similarly named clinics on the same street. When booking, please confirm the address and look for our logo.

Yes. Every journey at AOKLINIK begins with a doctor-led consultation. We assess your goals, medical history and suitability before recommending anything, and we'll tell you honestly if you don't need a treatment.

Yes, a RM50 consultation fee applies to your visit. It covers a comprehensive evaluation by our experienced doctors and a personalised treatment plan aligned with your aesthetic and longevity goals.

Our full price list is published on the Transparent Pricing page, with starting prices for every aesthetic, dermatology and longevity service. Your doctor confirms an exact quote at consultation before any commitment.

Yes. We only use registered, evidence-based devices and products. You're welcome to ask for the product name and registration at any point, we insist you do.

No. AOKLINIK has a strict no-commission policy. The person advising you is a doctor whose only incentive is your outcome.

Book online in under a minute via our booking calendar, or call +60 17-888 9050. We're at 26M Jalan Masjid Negeri, Jelutong, Penang, open daily, 9:30am–6:00pm.

Registration, a short medical history, and an unhurried consultation with a doctor, often including photography or FacialSync 3D analysis for aesthetic concerns. You'll leave with a written plan and exact pricing; treatment on the same day is possible for many procedures if you're suitable and ready.

General guidance: avoid alcohol, aspirin and anti-inflammatory medications for 24–48 hours before injectables to reduce bruising, and arrive with clean skin. Specific pre-care depends on the treatment, our team provides tailored instructions when you book.

It varies by treatment: botulinum toxin and infusions have essentially none; fillers and skin boosters may show mild swelling or bruising for 2–3 days; thread lifts around 3–5 days; ablative laser resurfacing up to 5–7 days. Each treatment page lists typical downtime, and your doctor will confirm for your plan.

Absolutely, a growing share of our patients are men, from botulinum toxin and hair restoration to our dedicated Men's Health Management programme. All care is discreet and medically led.

Aesthetic treatments are generally for adults aged 18 and above. For any patient under 18, a parent or guardian must be present, and treatment remains at the doctor's clinical discretion.

We accept the commonly used payment methods in Malaysia, please ask our reception team about current options, instalment arrangements or packages when you visit.

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